The American Box Difference.
Satisfaction Guaranteed: American Box offers a 100% satisfaction guarantee. Send any product back within 30 days for a full refund. No worries.
Accountability & Stability: We’re in it for the long haul. As retail web pioneers, we’re closing in on 2 decades online. We carry and own, in-house, 98% of the products we offer. The lone exceptions are some extra large items where it does not make sense to ship twice (once to us and once to you). The dirty secret is that almost all our competitors operate out of their house, or carry no inventory and send orders as they get them to suppliers to drop-ship to you. That means slower delivery, less accountability, and higher prices. To each his own, but we believe it’s better to deal with a committed and stable organization. Our 50,000 square foot warehouse is packed to the brim with boxes and staffed with professionals who ships your order the same day it is received. We live and breathe this stuff. That translates to better boxes and lower prices for you.
Price Match Guarantee: We will meet or beat any advertised price on in-stock items from any competitor. That will rarely happen. If it does it’s due to one of two reasons:
a) Some manufacturers have MAP pricing policies (Minimum Advertised Price) that contractually require all distributors and retailers to sell their products at a pre-determined price. We constantly try to educate manufacturers about the downside to such policies, but they exist nonetheless. And some retailers from time to time do not abide by this requirement, or they slide in “under the radar,” or they are not authorized dealers.
b) Certain retailers may list prices but not actually have the product in stock. If you happen to see an in-stock item cheaper elsewhere, please call our toll-free number at 800-509-1169. Again that is rare, but in all such cases we welcome your call, and in most such cases we will match or beat the price for you.